FAQs

  • We ship all over the US for a flat fee of $3.00 per order. For international rates refer to the “International Shipping” section below.

    Enjoy FREE SHIPPING on any US order over $50.

  • For international orders we charge a flat fee of $25.00 per order.

    Note: At this time we are only able to offer international shipping to the United Kingdom.

  • Items ship out within 3-5 business days from their purchase date.

    Domestic orders typically arrive within 5-7 business days from ship date.

    International orders typically arrive between 1-4+ weeks from ship date.

    For custom order items, please allow a minimum of 10 working days from your purchase date to create and ship your items. (Timelines can vary depending on custom complexity.)

  • Arrival times vary depending on location, but many US parcels will arrive 5-7 business days from their ship date.

    If you have not received your package within 2 weeks of their ship date, feel free to contact us regarding your orders status. Please include your order number in the subject line of your email.

    Note: International orders vary from the above timelines. Please refer to the “International Shipping” section for additional information.

  • At this time we are unable to process refunds or exchanges. Although, if you received your order damaged please reach out to us, and we will be happy to resolve the issue. (Additional information may be required to verify damage.)

    Note: Before ordering double check your mailing address. We are unable to fix problems regarding being given incorrect address information.

  • Found something you love, but don’t see an option you like? Email us, so we can work together on bringing your custom vision to life!

    Note: Some customizations can result in an additional charge from the base price.